Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we accept returns and exchanges according to the policy below.

1. Return Eligibility

We accept returns for both defective and non-defective products. To be eligible for a return, items must meet the following requirements:

• The return request must be submitted within 30 days after delivery.
• The product should be unused, unworn, and in original condition whenever possible.
• The item should include original packaging, accessories, and tags if available.
• Products returned due to defects will be inspected before approval.

2. Defective Product Returns

If your item arrives damaged, defective, or has a quality issue, please contact our customer service team. We will review the issue and provide a suitable solution, including replacement, exchange, or refund when applicable.

• Please provide your order number and photos or details describing the issue.
• Defective item returns are accepted within 30 days after delivery.
• Approved defective returns will receive free return shipping.

3. Non-Defective Product Returns

If you change your mind or the product does not meet your expectations, you may request a return within 30 days of delivery.

• The item must be returned in acceptable condition.
• Return shipping is free through our provided mail return process.
• Refunds will be issued after the returned item has been received and inspected.

4. Exchange Policy

We accept product exchanges. If you need a different size, color, or replacement item, please contact our customer support team within 30 days after receiving your order.

• Exchange requests are subject to product availability.
• Returned items must meet our return conditions.
• Once approved, replacement items will be processed as quickly as possible.

5. Return Process

To start a return or exchange, please follow these steps:

• Contact our customer support team with your order number.
• Provide the reason for your return or exchange request.
• Receive return instructions from our support team.
• Ship the item using the provided free return method.
• Wait for inspection and processing.

6. Refund Processing

After receiving and inspecting your returned item, we will process your refund within 2 business days.

• Refunds will be issued to the original payment method.
• Your bank or payment provider may require additional time to complete the transaction.
• Shipping fees are not charged because all orders include free shipping.

7. Order Cancellation

If you need to cancel your order, please contact us as soon as possible. Orders that have already entered the shipping process may not be eligible for cancellation.

8. Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact our customer support team.

We are committed to providing a simple and convenient return experience for all customers in the United States.